3G/Analogue Closures
Digital Transition in the Highlands and Islands: What the 2G and 3G Switch Off and Analogue Line Decommissioning Means for our Rural Areas
In a recent webinar hosted by FarrPoint, crucial information about the transition from analogue to digital technology in the Highlands and Islands was unveiled. This transition, driven primarily by BT but affecting all telephone providers, is a monumental shift that will reshape telecommunications in the region. Here’s what you need to know.
The Analogue Line Decommissioning: A Nationwide Shift: BT is leading the charge in decommissioning its analogue telephone network, a move that will see all phone lines upgraded to digital technology. Already, 27% of landlines in the UK have made the switch, with the entire switchover expected to be completed by the end of 2025. It’s important to note that this transformation isn’t exclusive to BT; all telephone providers are making this transition. With around 600 telephone providers across the UK, each has its own timetable and process, making it a non-geographic shift that will affect users across the region.
Impact on Residential and Small Business Users: For most residential and small business customers, this shift won’t be disruptive. Your phone will continue to operate as usual, your phone number will remain unchanged, and line rental and call costs will stay the same. The upgrade process is straightforward: your provider will notify you and request that you connect your existing phone to your internet router instead of the wall.
Groups Potentially Affected: Some business customers and those using their telephone lines for specialized applications may face challenges during the transition. Additionally, the elderly and vulnerable could be affected, particularly with services like Telecare that may become unreliable when connected to digital phone lines. It’s important to note that digital phone lines rely on mains power, which can be a concern in rural areas where power outages are more frequent. However, Ofcom regulatory measures ensure that customers can still dial emergency services, and in some cases, battery packs will be provided to keep phones operational even during power outages. There is also a heightened risk of scams and mis-selling during these transitions, which consumers should be aware of.
Changes in Mobile Networks: Beyond landlines, mobile networks are also undergoing significant changes. The UK’s mobile network operators have confirmed to the Government that they do not plan to offer 2G and 3G mobile networks past 2033 at the latest. The 3G network is being phased out first, with Vodafone already underway and set to complete the transition this year.
Who Will Be Affected: Users of older handsets are most likely to be affected by these changes, as research indicates that older customers are more likely to use older devices.
Taking Action and Raising Awareness: FarrPoint recommends raising awareness about these connectivity changes, starting preparations now by identifying devices and services that may be affected, and engaging with suppliers to understand alternative solutions. Also, read Ofcom’s Key Expectations here.
For more detailed information, including why these changes are happening, potential benefits, and a panel discussion, please watch this informative video.
In the face of these technological transitions, staying informed and proactive is key to ensuring a smooth experience for all residents and businesses in Strathglass and Glen Urquhart.
